Our work

NuvaLaw
NuvaLaw Platform Architecture – A blueprint for building legal processing and settlement platforms for various sectors.

Raven Interact is NuvaLaw’s unique legal processing and settlement engine and is the kernel of the NuvaLaw Platform Architecture. Using smart technology, Raven Interact combines bespoke protocols, processes and management services, to provide efficient collection and exchange of legal information, enabling reliable legal decision-making.

The problem

NuvaLaw currently focuses on the resolution of personal injury claims. Inter-party negotiation processes in personal injury claims are currently unstructured, with no business rules or supporting information management tools. This makes negotiation inefficient and costly. In addition, unresolved disputes are currently settled through long and expensive litigation processes.

The NuvaLaw solution

Blockchain, Big data

FRAUD DETECTION
& PREVENTION

Data and transaction security,
Audit trail, Case record

SECURITY

Rules based collaboration
management

WORKFLOW SUPPORT

Process control,
KPI management

MANAGEMENT
INFORMATION

Digital information gathering

Information sharing

Negotiation support

Expert decisions support

Workflow support

Security

Fraud detection & prevention

ADR, Predicitive decisions, AI

EXPERT DECISIONS
SUPPORT

Digitising at source

DIGITAL INFORMATION
MANAGEMENT

Centralised information sharing
for all role players

INFORMATION SHARING

Communication tools, Facilitation

NEGOTIATION SUPPORT

Competitive advantage

The bundling of various services on our cloud platform, with easy to use front-end collaboration and workflow tools, provides the seamless access and integration of many partner services in the NuvaLaw ecosystem. Our collaborative approach and skill sets (legal and enterprise ICT), track-record and established, trusted networks and clients allow us to co-create sustainable, scalable solutions within the insurance industry.

Market evidence

A project with the South African state-supported motor vehicle injury insurance fund, gave two of the NuvaLaw founders more than 40 000 contested cases to prove its efficacy.

Using their expertise in alternate dispute settlement, and building a new process of information management and dispute resolution, the team designed a solution which proved that a new way of engaging was not only possible, but profitable.

An analysis of the data from around 20 000 cases over a five-year period compared the processing of cases using the structured negotiation and arbitration methodology, with the traditional litigation process.

Results showed that the team was able to settle 85% of the contested cases – 75% of which were settled without the involvement of an arbitrator. This was largely driven by structured exchange of information, which is such a vital part of the process. The process also resulted in a reduction in settlement costs of 36%, with capital payouts 42% lower than the typical costs of litigated cases.

For the claimant lawyers meanwhile, the founders were able to use substantial evidence derived from their analysis to prove that while they might be earning about 70 percent of their usual fees per claim, they could significantly boost their volumes of settled claims and come out ahead of the revenue game.