Almost everyone has filed a claim before; few know how much work goes into resolving one.
With our background in law, Alternative Dispute Resolution (ADR), and technology, we saw a better way: if claimant and defendant could adopt a collaborative attitude, and agree to be governed by a shared protocol on a shared platform, the tedium in the process could be taken away.
So Nuvalaw was born, a business that drives value for everyone involved by embedding innovative thinking in digital tools that help make the work of resolving claims more simple, more efficient, and more fun.
From the beginning, our goal has been to change the way industry resolves claims, helping build a more collaborative and profitable insurance ecosystem.
Our work in the personal injury (PI) space has shown that this goal is possible. As more industry players recognise the important and positive mind shift that underlies our offering, we foresee that our vision of single-click claim resolution will soon be a reality—not only in PI globally, but in every claim type.
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Meet the team that’s reimagining the way claims are resolved
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Willie Pienaar, Executive Chairman
Advocate (Barrister in the UK), and legal process expert leading Nuvalaw’s mission to transform claim resolution
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Bernard van Bunnik, Group CEO
CEO, chairman, impact investor and founder in fintech, mobility and real estate; former CEO at several GE Capital businesses
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Matthew Jarvis, Managing Director, UK
Former Chief Commercial and Insurance Services Officer and Managing Director of Personal Injury Legal Services at Slater and Gordon
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Hendrik Kotze, Head of Product
Advocate, mediator, and legal expert driving development of Nuvalaw's industry protocols and platform
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Deon Botha, Head of Operations
Technology and operations specialist leading the service development and delivery capability of Nuvalaw
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Alex Pienaar, Legal Counsel
Specialist in commercial, corporate, IP, and IT law
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Jeanne Jordaan, Acting Financial Manager
Chartered Accountant with specialist expertise in corporate finance
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James Clarke, Communications Consultant
Brand and digital product communications specialist honing and spreading the Nuvalaw story at every touchpoint
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We’re backed by advisers with years of UK market experience and claims resolution knowledge.
Joubert Steyn, Non-executive Director
Chartered Accountant, startup founder, and former CIO at South Africa’s largest health insurer
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Leon Vermaak
Head of Innovation at Standard Bank, former CEO at Santam, Sanlam, and Telesure
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Tony Emms
Insurance Claims Advisor, former Chief Claims Officer at Zurich Insurance
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Les Wong
Chairman & Head of Europe at The Digital Insurer, former CEO at Chubb insurance.
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We've won Gold and Bronze awards at the Insurance Times Awards!
Nuvalaw and Trust Arbitration snagged the Claims Achievement Award for our work speeding up the resolution of personal injury claims in the UK