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What is Nuvalaw Interact?
Interact is a claims resolution platform that resolves disputed RTA claims in days through structured negotiation and binding arbitration, without going to court. It covers personal injury, credit hire, and subrogation claims.
How long does resolution take?
Days rather than months. Negotiation runs inside fixed response windows, and unsettled claims proceed straight to arbitration, against 40+ weeks waiting for a court hearing. Measured end to end, ~4 months against ~18–30 months through court.
Who are the arbitrators?
Arbitrators independent of both parties, with judicial experience of deciding RTA claims in court: the same calibre of person who would decide a litigated case. Every award is documented, with the basis for the decision recorded.
How do you ensure the quality of awards?
Every award is documented, so the basis for the decision is on the record. Awards are also screened by algorithmic triggers for irregularities or potential inaccuracies, and a case can be flagged for review manually. Anything flagged goes to a senior arbitrator, also with judicial experience of deciding RTA claims in court, who reviews the decision before the award is published. It is a targeted check rather than a review of every award: the triggers exist so the cases most likely to warrant a second look get one.
Does it help with CPR and Churchill compliance?
Yes. Every offer, response, and decision is documented and timestamped. You get a complete audit trail: your evidence of good faith ADR engagement, ready when you need it for costs protection. New to Churchill? Read our short orientation on how courts came to order ADR.
Can Interact integrate with our case management system?
Yes. Interact can connect to your case management system through APIs, so referrals, documents, and outcomes flow both ways. No re-keying, no disruption to how your team works today.
Take control of disputed claims
Court takes 40+ weeks to a hearing. Interact resolves claims in days, with the complete audit trail as your costs protection.
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